{"id":897,"date":"2021-02-07T14:06:52","date_gmt":"2021-02-07T14:06:52","guid":{"rendered":"https:\/\/theyardox9.com\/?page_id=897"},"modified":"2021-06-19T09:30:40","modified_gmt":"2021-06-19T09:30:40","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/theyardox9.com\/frequently-asked-questions\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row bg_type=”color” padding_top_multiplier=”2x” padding_bottom_multiplier=”2x” equal_column_height=”equal-column” separator_bottom_size=”30px” separator_bottom_color=”#0e2b3d” bg_color=”#f2e9e4″][vc_column column_custom_position=”yes” position_bottom=”minus-1x” css=”.vc_custom_1612707156950{padding-top: 5% !important;padding-right: 5% !important;}”]

How do you?<\/span><\/h4>

Frequently asked questions.<\/span><\/h1>[\/vc_column][\/vc_row][vc_row bg_type=”color” bg_color=”#f2e9e4″][vc_column][vc_tta_accordion c_icon=”chevron” c_position=”right” active_section=”1″ heading=”h3″][vc_tta_section title=”Do your prices include VAT?” tab_id=”1612707572635-adbab305-f2d7″][vc_column_text text_style=”leader-text”]The Yard is not VAT registered, so no VAT will be added to the prices listed.<\/span>[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”What time does The Yard close?” tab_id=”1612707572670-b66be38e-338c”][vc_column_text text_style=”leader-text”]The Yard is open 24\/7, but access days and times vary depending on your membership tier.<\/span>[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”I\u2019ve booked for a day. How do I know which desk to sit at?” tab_id=”1612709185031-dac9ded2-28f6″][vc_column_text text_style=”leader-text”]Please see the Get Started page on our website for full information.<\/span>[\/vc_column_text]
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Get started<\/span><\/a><\/div>
<\/div>[\/vc_tta_section][vc_tta_section title=”I’ve completed the FREE trial, how do I buy a pass?” tab_id=”1612712680850-e53beeeb-6d43″][vc_column_text text_style=”leader-text”]We’re delighted that you’d like to keep working at The Yard. To buy a new pass, simply visit our Membership page<\/span><\/a>, or login to your account<\/a><\/span> and select a new pass.[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”How do I see the remaining time on my pass?” tab_id=”1624094696938-816957c4-5d7d”]
See remaining time<\/span><\/a><\/div>[vc_column_text text_style=”leader-text”]To see the remaining time left on your pass, simply login to your member portal<\/a> and you will be able to see the remaining time displayed on the screen.[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”What do I do if I can’t connect to the Wifi?” tab_id=”1612709277253-0eb9d792-4d5f”][vc_column_text text_style=”leader-text”]Please login to your account and check that you have an active pass. If your pass has expired, or you have an outstanding invoice, you may not be able to access the WiFi.[\/vc_column_text]
<\/div>[vc_column_text text_style=”leader-text”]To login to the WiFi, you will need your username (email address) and PIN. You do not need your password to login to the WiFi. For more information, please carefully read the information on the Get Started <\/a><\/span>page.[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”How do I connect to the printer?” tab_id=”1612711873413-c4763c5e-cb09″][vc_column_text text_style=”leader-text”]To connect to the Yard Printer, please first make sure you are logged into the WiFi. Then you will be able to add “Brother MFC L8690CDW” to your device in the usual way. You call also print directly using AirPrint compatible devices.[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”What do I do if the printer ink seems to have run out?” tab_id=”1612712111447-af905b77-ca34″][vc_column_text text_style=”leader-text”]Please let us know by dropping us an email to work@theyardox9.com<\/a>, or use the Live Chat on the website.<\/span>[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”Is there a limit to how much I can print?” tab_id=”1612711802722-e8997068-a20b”][vc_column_text text_style=”leader-text”]No…but we would ask you to be considerate and use the printer fairly. If we feel that this facility is being abused, we will have to put access restrictions in place.<\/span>[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”Where do I find more paper for the printer?” tab_id=”1612711775353-627cd67f-eb13″][vc_column_text text_style=”leader-text”]Paper can be found in the cupboard underneath the printer.<\/span>[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”Something has run out, or is running low, what should I do?” tab_id=”1612711215791-50661392-1cdd”][vc_column_text text_style=”leader-text”]Items such as toilet roll, kitchen roll, hand towel, and tea & coffee are checked and refilled on a daily basis. If something has run out, please let us know by dropping us an email to work@theyardox9.com<\/a>, or use the Live Chat on the website.[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”I\u2019m the last person to leave, should I close the windows\/turn off the lights\/lock the door?” tab_id=”1612711368311-3988c30c-9003″][vc_column_text text_style=”leader-text”]If you are the last person to leave in the evening, please do check that the windows are closed, and turn off any lights have been left on. The main door to the building will automatically lock when closed.[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”Can I get packages delivered to The Yard?” tab_id=”1612711502649-c7aab5e7-0ba3″][vc_column_text text_style=”leader-text”]The Yard does not have a receptionist, so you must be at the space to receive your parcel. We encourage members not to sign for packages unless they are their own.<\/span>[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”Can I show someone the space?” tab_id=”1612711592037-06c7f3a9-2caf”][vc_column_text text_style=”leader-text”]You are welcome to show your friend the space. However, if they wish to stay and work or use the kitchen or breakout space, we would ask them to register for the free trial.<\/span>[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”What do I do if my power sockets are not working?” tab_id=”1612711678553-e4ed40b7-048e”][vc_column_text text_style=”leader-text”]Please make sure the power switch is turned on. There are individual switches on the desktop sockets, in addition to the power sockets on the wall.<\/span>[\/vc_column_text]
<\/div>[\/vc_tta_section][vc_tta_section title=”Can I put a notice or ad up on the notice board area?” tab_id=”1612712215309-be0a66b2-b1a3″][vc_column_text text_style=”leader-text”]If the notice or advert is likely to be helpful for your fellow coworkers, then yes please feel free to share on the notice board. <\/span>[\/vc_column_text]
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Membership options<\/h3><\/div><\/div><\/a><\/div>[\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1610290628971{padding-top: 10% !important;padding-right: 10% !important;padding-bottom: 10% !important;padding-left: 10% !important;background-color: #f2b145 !important;}”]
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See the space<\/h3><\/div><\/div><\/a><\/div>[\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1610302379906{padding-top: 10% !important;padding-right: 10% !important;padding-bottom: 10% !important;padding-left: 10% !important;background-color: #f2b145 !important;}”]
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Meeting Room<\/h3><\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][vc_row bg_type=”color” padding_top_multiplier=”4x” columns_gap=”40″ equal_column_height=”equal-column” tablet_sm_visibility=”hide” mobile_visibility=”hide” bg_color=”#0e2b3d” section_id=”coworking”][vc_column column_custom_position=”yes” width=”1\/2″ heading_color=”light” font_color=”#ffffff”]

Come and take a look around.<\/span><\/h2>[vc_column_text text_style=”leader-text”]The Yard is fully self-service so you can sign up and check out the space without having to talk to a soul. Although we do of course recommend getting to know your fellow coworkers.<\/p>\n

Get started by booking a FREE half-day of hot desking to explore the space in person and see whether it’s the right fit for you.[\/vc_column_text]

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FREE Trial<\/span><\/a><\/div>[\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1610214458364{padding-top: 5% !important;padding-left: 5% !important;background-image: url(https:\/\/theyardox9.com\/wp-content\/uploads\/2021\/01\/yellow_shape.svg?id=137) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}”]
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Find us at 2D Station Yard, Thame, OX9 3UH<\/u><\/a><\/span><\/span><\/h5>[\/vc_column][\/vc_row][vc_row bg_type=”color” padding_top_multiplier=”4x” columns_gap=”40″ desktop_visibility=”hide” tablet_visibility=”hide” bg_color=”#0e2b3d” section_id=”coworking”][vc_column column_custom_position=”yes” width=”1\/2″ heading_color=”light” font_color=”#ffffff”]

Come and take a look around.<\/span><\/h2>[vc_column_text text_style=”leader-text”]The Yard is fully self-service so you can sign up and check out the space without having to talk to a soul. Although we do of course recommend getting to know your fellow coworkers.<\/p>\n

Get started by booking a FREE half-day of hot desking to explore the space in person and see whether it’s the right fit for you.[\/vc_column_text]

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FREE Trial<\/span><\/a><\/div>
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Still have a burning question?<\/span><\/h3>[vc_column_text text_style=”leader-text”]Send us a message at work@theyardox9.com<\/a><\/span>, use the live chat, or call 01844 852015<\/a> and we’d be happy to help.[\/vc_column_text]
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How to find us.<\/span><\/h3>[\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1610230472138{padding-top: 5% !important;padding-left: 5% !important;background-image: url(https:\/\/theyardox9.com\/wp-content\/uploads\/2021\/01\/yellow_shape.svg?id=137) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}” font_color=”#ffffff”]
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<\/div><\/div>[\/vc_column][\/vc_row][vc_row bg_type=”color” padding_top_multiplier=”” columns_gap=”40″ equal_column_height=”equal-column” tablet_sm_visibility=”hide” mobile_visibility=”hide” bg_color=”#0e2b3d” section_id=”coworking”][vc_column column_custom_position=”yes” heading_color=”light” font_color=”#ffffff”]

Still have a burning question?<\/span><\/h3>[vc_column_text text_style=”leader-text”]Send us a message at work@theyardox9.com<\/a><\/span>, use the live chat, or call 01844 852015<\/a> and we’d be happy to help.[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_type=”color” columns_gap=”40″ equal_column_height=”middle-content” tablet_sm_visibility=”hide” mobile_visibility=”hide” bg_color=”#0e2b3d” section_id=”coworking” font_color=”#ffffff”][vc_column width=”2\/3″][vc_column_text]\u00a9 2021 The Yard@OX9. Coworking Space Thame. Registered in England and Wales, No: 13006730.\u00a0 \u00a0 \u00a0Terms & Conditions<\/a><\/span>[\/vc_column_text][\/vc_column][vc_column column_custom_position=”yes” width=”1\/3″ heading_color=”light” font_color=”#ffffff”]\t\t\t
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